Support Center

We're here to help. Choose the support channel that works best for you.

Unmanaged Device

We couldn't identify this device as a managed computer. For personalized support, please access this page from a managed device. This page only provides generic support information.

Connect on Slack

Real-time support and quick responses

Contact us through your Slack workspace to connect with our support team for immediate assistance and direct communication.

Instant messaging
Quick response times

Email Support

Submit support requests

Send us an email to open a support case. This is great for detailed requests.

Detailed support requests
Ticket tracking

Need Additional Help?

For complex issues or specific needs

If you require specialized assistance or have unique requirements, please reach out to your dedicated VIMI contact. They will provide personalized support tailored to your specific needs and ensure you get the expert guidance you need.

Your dedicated contact will help with:

Custom solutions and integrations
Account management and strategic guidance
Support and Service Level Agreements (SLAs)